Terms and Conditions god911 – Malaysia Platform Guidelines

These Terms and Conditions ("Terms") govern your use of the god911 platform, accessible via the official god911.fun website and the god911 mobile app for Android and iOS. These Terms take effect as soon as you complete the account registration process or use any services provided by god911.

By accessing or using the god911 platform, you expressly agree that you have fully read and understood these Terms. If you disagree with any part of these Terms, you are required to cease use of the platform immediately. god911 reserves the right to update or amend these Terms at any time, and your continued use following any amendment constitutes your acceptance of the updated Terms.

God911 only permits individuals who meet the following eligibility requirements to register and use the platform:

• Minimum Age 18: You must be at least 18 years of age at the time of registration. god911 enforces strict age verification through the KYC (Know Your Customer) process and reserves the right to request identity documents at any time.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement. Individuals under guardianship or lacking mental capacity are not permitted to register.
• Geographic Region: You are responsible for ensuring that your use of the god911 platform is lawful in your area of residence. god911 is not liable if your use of the platform violates your local laws.
• Non-god911 Employee: Employees, contractors, agents, and immediate family members of god911 staff are not permitted to register or use the platform for real-money wagering.
• Non-Listed Member: Individuals who have requested self-exclusion or have been blocked by god911 are not eligible to re-register without specific approval from god911 management.

God911 reserves the right to reject any registration application or close the account of any individual found not to meet the eligibility requirements above at any time without prior notice.

Each member is only permitted to hold one (1) active account on god911 at any one time. Holding multiple accounts — whether under different names, phone numbers, email addresses, or devices — is a serious violation of these terms and may result in the closure of all associated accounts and the freezing of all existing balances.

During registration, you are required to provide truthful, accurate, and up-to-date information. Required details include your full name as per your identity document, an active mobile number, and a valid email address. Providing false or misleading information is a violation of these terms and may result in immediate account closure.

You are solely responsible for maintaining the confidentiality of your account password. god911 will never ask for your password through any communication channel. If you suspect your account has been accessed without authorization, contact god911 customer support immediately.

God911 supports a wide range of payment methods popular in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet, and Boost. All transactions are processed through secure, integrated payment channels with full encryption.

• Minimum Deposit: RM10 per transaction. No maximum daily deposit limit is set for fully verified accounts.
• Minimum Withdrawal: RM30 per request. The first withdrawal requires completed KYC verification before it is processed.
• Withdrawal Processing Time: Between 15 minutes and 24 hours, depending on the payment method and the time the request is submitted.
• Withdrawal Method: Withdrawals can only be made to the same bank account or digital wallet used for the deposit. god911 does not process withdrawals to third-party accounts.
• No Hidden Fees: god911 does not charge any transaction fees for standard deposits or withdrawals. Any charges incurred are from your own payment service provider.

God911 offers a variety of bonuses and promotions for new and existing members, including welcome bonuses, weekly cashback, reload bonuses, and a VIP programme. All bonuses are subject to specific terms stated in each promotional offer.

• Rollover Requirements: All bonuses received must meet the specified rollover requirement before any withdrawal can be made. The rollover requirement is clearly stated in each promotion's terms.
• Bonus Validity Period: Each bonus has its own validity period. Bonuses not used within the specified period will expire automatically without any compensation.
• One Bonus Per Account: Each promotion may only be claimed once per account. Attempting to claim the same bonus using different accounts is a violation of these terms.
• god911's Right to Cancel: god911 reserves the right to cancel or modify any bonus if there is evidence of abuse, fraud, or a breach of terms by any member.
• Wagering Limit While Bonus Is Active: While an active bonus balance is held, the maximum bet per round or wager is 10% of the bonus value received or RM50, whichever is lower.

Any attempt to exploit or abuse the bonus system — including the use of automated software, bonus arbitrage, or inter-account collusion — will result in cancellation of all bonuses and closure of the accounts involved.

All games available on the god911 platform — including slot games, Live Casino, sports betting, and bingo — are subject to their respective game-specific rules. These rules are available within each game, and you are advised to read them before playing.

• Game Results Are Final: All outcomes recorded by the god911 system are final and binding. In the event of a technical dispute, god911 will review the system logs and the findings shall be conclusive.
• Technical Disruption: If a game is interrupted due to a technical issue on god911's end, the affected bets will be returned to your account. god911 is not responsible for interruptions caused by connectivity issues on your end.
• Third-Party Software Prohibition: The use of bots, automated software, scripts, or any tool that provides an unfair advantage in gameplay is strictly prohibited and may result in immediate account closure.
• Betting Limit: Minimum and maximum betting limits vary by game type. These limits are clearly displayed within each game's interface and are subject to change from time to time.

As a god911 member, you agree to use the platform in a responsible, honest, and lawful manner. The following behaviors are prohibited on the god911 platform:

Violation of any of the above rules may result in immediate account closure, balance freeze, cancellation of all wins and bonuses, and legal action where applicable. god911 reserves the right to disclose information to the relevant authorities if any suspected illegal activity is detected.

God911 reserves the right to suspend or close any member account for the following reasons without prior notice:

• Violation of any section of these Terms and Conditions
• Receipt of fraud complaints or illegal activity reports linked to the account in question
• Failure to complete KYC verification within the stipulated period
• Self-exclusion request from the member themselves or their legal heir
• A court order or directive from a relevant authority

If you wish to voluntarily close your account, please contact the god911 customer support team via live chat. Any remaining balance in your account (after deductions for bonuses that have not met the rollover requirement) will be returned to you via your original payment method within 3–5 business days.

God911 takes the personal data protection of all members seriously. All personal information is collected, stored, and processed in accordance with god911 Privacy Policy which complies with the Malaysia Personal Data Protection Act 2010 (PDPA).

• Data Encryption: All communication between your browser and the god911 servers is protected by 256-bit SSL encryption. Sensitive data such as payment information is never stored in a readable format.
• Two-Factor Authentication (2FA): god911 encourages all members to enable 2FA for stronger account protection. Additional verification is required for every withdrawal request.
• Real-Time Monitoring: The god911 system monitors all account activity in real time to detect any unusual activity or unauthorized access.
• Not Shared with Third Parties: Your information will not be sold or shared with any third party for marketing purposes without your consent.

To the extent permitted by Malaysian law, god911 shall not be liable for any indirect, consequential, special, or punitive damages arising from the use of or inability to use the platform, including but not limited to:

• Financial losses resulting from unfavorable game outcomes
• Service disruptions caused by factors beyond god911's control
• Unauthorized access to your account due to your own negligence in safeguarding your password
• Delays in transaction processing caused by third-party payment service providers

God911 always strives to provide a stable and reliable platform, but makes no guarantee that services will be available at all times without interruption. Any losses arising from use of the platform are borne solely by the user.

God911 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Any material changes will be communicated to members via an in-platform notice or email at least 7 days before the amendments take effect.

Continued use of the platform after any amendment takes effect constitutes your acceptance of the revised terms. If you do not agree with the changes, you may close your account before the effective date without any penalty.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the god911 team is ready to assist through the following channels:

All formal complaints must be submitted in writing via email, including your account number, details of the issue, and any relevant supporting evidence. god911 is committed to resolving all complaints within 5 business days.